Husky Powerwasher - Husky power washer

Reston, Virginia 1 comment

Husky power washer parts service is the absolute worst That I have ever encountered.I ordered a manifold over five weeks ago.

It has not shipped yet. I have called about this multiple times ande always get the same story . "I will expedite the order" B.S.

DO NOT BUY HUSKY UNLESS YOU LIKE PAIN, THE PRODUCT IS JUNK AND THE PARTS SERVICE IS WORSE. Husky pwer washer is JUNK JUNK,JUNK,JUNK,JUNKJUNK,JUNK,JUNK,JUNK,JUNK,JUNK,JUNK JUNK JUJNK JUNK JUNK JUNK JUNK!

JUNK!JUNK!JUNK!JUNK!OH AND DID I MENTION THAT THE HUSKY POWER IS JUNK!!!!!

Comments

Anonymous
#159693

I am a Customer Service Representative at the Husky Power Washer Company. Please accept my apology for the issues you experienced with a part for your Husky power washer.

Please contact us at 888-550-1606 or cservice@fna-group.com. Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

Thank you,

Husky Customer Service Team

Husky Powerwasher - Husky pressure washer from Home Depot

Tallahassee, Florida 7 comments
Not resolved

I am looking to see where I can file a formal complaint with regarding my pressure washer.I bought mine from Home Depot in Tallahassee, Fl in Jan 2009.

Was told it was being discontinued and only had the one. Had to take it back the next day as my box was missing parts and they gave me the display unit. Used it once and the pressure stopped working and I could only get it to do 'medium' pressure not high and the next day the handle started leaking to the point that it wouldn't even come out the nozzle. Went back to return it a week later, and low and behold, they had many in stock.

Got another one in a box this time. The weather turned cold for a time and I didn't get to use it. when I finally could, and using it for one project, the pressure went bad again. By this time I couldn't return it to HD.

Called the Husky co and emailed a pic of the part that busted. They sent the part and I had to fix it. (no instructions either). This happened 2 MORE TIMES!!

(I would get the part, get one or part of one project done before the part went bad again) I finally said I do not want this product and they have basically said I am stuck with it as they 'do not do refunds of pressure washers'. It is now Sep 2009 and now I am having it wait on a shipping tag to send the unit back for repair. And all this time I am without a unit and everything is getting filthy.

They won't even rent a unit for me to use.I will NEVER recommend this company.

Review about: Pressure Washer 2000S.

Comments

Anonymous
#301290

I also bought one that failed within 10 hrs.

Currently looking for a replacement pump but

hesitant at replacing one bad pump with another

bad pump for $100.00-- (RMW 2.2G24 made in the

people's republic of China ) Already have $300.

wasted in it.

CustomerServiceRep
#150402

I am a Customer Service Representative at the Husky Power washer Company. Please accept my apology for the issue you experienced with your pressure washer.

Please contact us at 888 550 1606 or cservice@fna-group.com

When leaving us a voicemail, please provide your full telephone number including the area code. We also ask that you speak clearly.

Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

Thank you,

Husky Customer Service Team

Anonymous
#149048

I also bought a power washer a Home Depot and the second time I used it water was spraying out the sides of the wand and it no longer had pressure, I couldn't get the wand to change from low, high.I was told the same thing when I wanted to exchange it.

I told them I didn't want my money back I just wanted to exchange it.

I found website that had complaints about Huskey Pressure washers and there were four pages of them and every single page had the same complaint.So they are very well aware of the problem and they keep selling them and they do nothing about correcting the problem, they are straight up defrauding people.

Anonymous
#147681

I am a Customer Service Representative at the Husky Power Washer Company. Please accept my apology for the issues you experienced with a part for your power washer.

Please contact us at 888-550-1606 or cservice@fna-group.com. Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

Thank you,

Husky Customer Service Team

buzyb
#107876

other FYI on this: I found out that Home Depot OWNS Husky.As a long time HD consumer, not happy that when you buy a product from them that is actually MADE by a company under them, you have to deal with the 'company' instead of local store where it was bought after the 30 day period.

ALL my efforts, phone calls, waiting periods, running back and forth could have been solved much earlier and easier had I known this information.I did receive a new gas powered pressure washer for my 'troubles', but it is NOT a Husky brand.

Anonymous
#102233

since this was posted, I was able to file a formal complaint.When Husky failed to respond,the complaint was 'closed unsatisfactory'.

However, someone from Husky called me, stated he would get back with me and never did.I contated Home Depot one last time and THEY have resolved the issue on a local level based on a phone call made to be today (1-8-10).

Anonymous
#102224

I am a Customer Service Representative at the Husky Power Washer Company. Please accept my apology for the issue you experienced with your pressure washer.

Please contact us at 888 550 1606 or cservice@fna-group.com reference this posting when you make contact and we will resolve this issue to your full satisfaction

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